Getting and keeping patients is challenging. That’s because the patient experience is made up of many small interactions, like a thumbs up on a Facebook post, a patient’s wait time and whether a patient had a good conversation with everyone they interacted with.
Each of those individual interactions is important—and presents an opportunity for physician practices to create an experience that not only attracts new patients but also keeps them coming back year after year. As patients have more choices for when and how they receive care, that superb patient experience has never been more important.
We recently had an opportunity to show medical practice managers how our PatientPoint engagement solutions can help attract and retain patients during the recent Medical Group Management Association (MGMA) Medical Practice Excellence Conference.
As part of the MGMA “Excellence in Action Challenge” during the conference, we went head-to-head with other companies in showcasing how our solutions help practices attract and retain patients—one of the four biggest challenges medical practices told MGMA they faced. After viewing this action-packed look at our end-to-end engagement solutions—which span from the office to online to the virtual care space and beyond—more than 300 practice managers voted PatientPoint as the winner!
At PatientPoint, we believe that each touchpoint in the care journey is an opportunity to create a consistent and engaging experience for patients and improve their engagement with your practice—from their first thumbs up to their 20th annual exam. Contact us to learn more.