Here are three new myth-busting insights on COVID-19 and patient care, according to patient-level claims data and the latest results of our ongoing, independent COVID-19 patient surveys.
1. Patient visits are steadily increasing.
When we look at primary care patient-level claims data, we can see a steady increase in patient visits from their lowest point in early April. Visits continued to return to normal ranges in both June and July.
2. The second COVID surge does not appear to be impacting patient traffic.
An additional look at trends across the country using the same patient-level claims data uncovers that primary care practices in most states have returned to their pre-COVID patient volumes, despite the second surge in COVID cases across most of the country.
In practices with PatientPoint digital waiting room screens, patients are seeing reassuring custom messages like these detailing the steps that practices are taking to keep patients safe.
Through our ongoing data collection, we hope to separate fact from fiction about patient care and COVID-19 and provide an ongoing benchmark of real insights straight from doctors and patients during this unprecedented time. We can’t wait to apply what we’ve learned to continue to make every doctor-patient engagement better at all points of care.
Want to learn more about our ongoing research? Contact us.